Preventive Maintenance That Keeps Your Fleet Actually Rentable
Service work as a core operational process, not an afterthought bolted onto inventory tracking — every job ties directly to the specific asset it affects.
Equipment that’s down for maintenance isn’t just idle — if nobody updates the availability status, it can end up quoted to a customer who then discovers on delivery day that it’s not actually ready. Rental Wizard’s Maintenance module treats service work as a core operational process.
What’s included
- Technical job management covering both complaint tickets and scheduled service
- Preventive maintenance (PMC) templates triggered by hour interval, day interval, or manual scheduling
- Configurable checklist templates per equipment category, capturing pass/fail/value results, readings, remarks, and photos
- Inspections with automatic inspection report generation from completed checklists
- Work orders that can be created directly from a completed inspection when an issue is found
- Unscheduled job and complaint ticket handling, with internal or customer-raised complaint tracking
- Assigned job scheduling and service visit tracking
- Maintenance history retained per asset, building a full service record over time
- Automatic equipment downtime control — a unit’s availability status updates the moment it enters or exits maintenance
- Direct integration with Procurement for parts and services needed to complete a job
How a Maintenance Job Flows
A complaint is raised, or service comes due
Internal or customer-raised, or a preventive service triggered automatically based on hours/days.
A technician completes the inspection
Capturing findings, readings, and recommended parts.
A work order can be created from the inspection
If the checklist reveals an issue requiring repair.
Procurement can be triggered
RFQ, quotation, purchase order — if parts or external services are needed.
The job is closed
The asset’s history is updated, and its availability status reverts automatically.
The single biggest risk in equipment rental is putting a customer on a machine that fails mid-rental. Because maintenance status writes directly to the same asset record that sales and the website read from, there’s no manual step where a unit’s “still needs service” status can be forgotten or miscommunicated.
Common questions
Can preventive maintenance be scheduled automatically based on usage, not just a calendar date?
Yes — PMC triggers support hour-based or day-based intervals in addition to manual scheduling.
What happens if an inspection finds a problem?
A work order can be created directly from the inspection results, carrying forward the findings and recommended parts.
Does a maintenance job affect what customers see on the website?
Yes — equipment availability status updates automatically, so a unit in maintenance is never shown as bookable or quotable.
See Maintenance in action
Book a walkthrough configured around your own fleet and workflow.